FAQ

Frequently asked questions about Byson

Curious about our Low-voltage electrical? Look no further! Our FAQ page is designed to answer all your questions about our products, their specifications, and their capabilities. Whether you're a first-time visitor or a longtime customer, our frequently asked questions will provide you with the insights you need.

Q1: Trading company or manufacturer?

We’re a professional manufacturer who has its own factory and produce all products by ourselves. We will offer competitive price to our clients.
Q2: How do you maintain quality control?

All the products will be 100% checked before the shipment.
Q3: How soon can I get a quote?

Usually we will respond to your enquiry within 24 hours.
Q4: Can I get a sample?

We are pleased to offer you samples to test. You will be charged for the sample fee as well as shipping fee.
Q5: Is it possible to print my own logo on the product?

Yes, we can print your own logo on the product.
Q6: How long is the lead time?

Generally, in-stock products are available in 1-5 business days. The exact lead time depends on the quantity of products.
Q7: How about the after-sale service?

For products with quality problems, clients can request a replacement/exchange within one year from the date of receipt of the products (based on the date of receipt on the logistics document).

FAQ

Frequently asked questions about Byson

Q1: Trading company or manufacturer?

Q2: How do you maintain quality control?

Q3: How soon can I get a quote?

Q4: Can I get a sample?

Q5: Is it possible to print my own logo on the product?

Q6: How long is the lead time?

Q7: How about the after-sale service?